Shipping policy
Shipping Policy — Lights by Blackalogy
1. Delivery Area
We currently deliver within Singapore only.
2. Delivery Fee
- Orders under S$100: flat delivery fee of S$15
- Orders of S$100 and above: free delivery
3. Delivery Timeframe
Orders are delivered within 1–3 business days from order confirmation. You’ll be notified once your order is out for delivery.
4. Self-Collection
Self-collection is available at no charge from:
Lights by Blackalogy, 69 Ubi Road 1 #10-25, Oxley Bizhub, Singapore 408731
Please wait for our confirmation email/message before heading down, so we can ensure your order is packed and ready.
5. Installation Service
Installation is available as an add-on service, quoted separately based on the fitting type and scope of work. Let us know at checkout or by contacting lightsbyblackalogy@gmail.com if you’d like a quote.
6. Order Tracking & Delays
You’ll receive delivery updates via the contact details provided at checkout. If your order is delayed beyond the estimated timeframe, contact us at lightsbyblackalogy@gmail.com with your order number and we’ll look into it.
Contact
Lights by Blackalogy (UEN 53533488E)
69 Ubi Road 1 #10-25, Oxley Bizhub, Singapore 408731
lightsbyblackalogy@gmail.com | lightsbyblackalogy.com